Differences are inevitable in an organisation where different people have different experiences, expectations, habits and attitudes. Conflicts can be toxic and lead to disconnection, indecision and even sabotage. However, conflicts can also support the organisational goals. Clashes of ideas can shift paradigms, bringing creativity and new insights. Learn the different types of conflict and how to bring conflicts from a personal to a functional level.
Differences are inevitable in an organisation where different people have different experiences, expectations, habits and attitudes. Conflicts can be toxic and lead to disconnection, indecision and even sabotage. However, conflicts can also support the organisational goals. Clashes of ideas can shift paradigms, bringing creativity and new insights. These are functional conflicts. The most difficult conflicts are those arising out of value differences. How effectively a group deals with conflict management largely affects the efficiency level of its functioning.
After this workshop you will understand:
After this workshop you are able to:
